White Label IT Field Services & Support for Healthcare Organizations
20 years in business
Need to expand IT support for your healthcare industry customers?
Need to expand your IT support capabilities for healthcare clients? Nationwide IT Group helps MSPs scale with dependable, white-label field services delivered under your brand. Since 2003, our nationwide network of 150+ GSA-certified and CCNA-certified technicians has provided on-site support, hardware and software installation, maintenance, and break/fix services tailored to clinical environments. With 24/7/365 availability and expert consulting, we help close communication gaps, strengthen collaboration, and ensure your healthcare customers receive consistent, high-quality IT service, without increasing your internal workload.
Partner with us today to strengthen your healthcare IT delivery and confidently take on more projects.
OUR BENEFITS
Project Implementation
We function as a liaison between you and your client, operating under your brand
Extend Your Reach
Do more for less while increasing your company's profitability
Manage Risk
We complete projects for your clients on your behalf, in a timely manner and without taxing your internal resources
Increase Efficiency
Tap into our network vs. expanding your in-house team
OUR BENEFITS
Network
Access to a wide network of certified technicians.
Flexibility
White Label IT Services allows you to maintain control over your brand and service presentation.
Cost-effective
Using our services can be more cost-effective than hiring and maintaining your own IT staff.
End-to-end solutions
Your technology partner for the healthcare industry
SMB EXPERT
CONSULTING SERVICES
LOCAL TOUCH
What Our Clients Are Saying About Their Experience
IT Tech Direct (ITTD) has worked with NITG since 2014, completing thousands of dispatch requests.
The NITG team of professionals is always courteous and accommodating. They listen to the needs of ITTD and our customers and react accordingly. The NITG team of technicians has worked with ITTD to reach the most remote locations of the country and holds their technicians to a high standard.
Dave Lauer
IT Tech Direct
Empowering Your Healthcare Organization With Smart IT Solutions
Strengthen your healthcare operations with certified expertise, nationwide coverage, and flexible support built to scale. From remote dispatch needs to complex IT challenges, our team delivers efficient, innovative, and reliable solutions. Access the trusted IT consultancy services excellence that leading industries depend on.
Types of Healthcare IT Services We Provide
Our field technicians are highly trained and vetted to meet the stringent requirements of the healthcare industry. Key aspects of our service include:
- HIPAA Compliance: Every technician is trained on HIPAA rules and adheres to strict technical safeguards when handling electronic protected health information (ePHI). We understand the importance of maintaining the confidentiality, integrity, and availability of patient data.
- Background Checks and Drug Testing: To ensure the highest level of trust and security, all our field technicians undergo thorough background checks and regular drug testing. This guarantees that the professionals entering your clients' facilities are reliable and trustworthy.
- Secure Data Handling: Our team follows proper procedures for the deployment, maintenance, and disposal of devices containing ePHI. This includes secure data wiping and physical destruction when necessary, ensuring that sensitive information is never compromised.
- On-Demand Technical Support: We provide on-site technical assistance for everything from network troubleshooting and server maintenance to hardware installations and software updates. Whether it's a routine check-up or an emergency repair, our team is ready to respond quickly.
Frequently Asked Questions About Healthcare IT Services
Key Industries
We've spent 20 years supporting these sectors
Nationwide IT services to help you grow your business
We're there when you need...
PEOPLE
Outsource and improve efficiency
EXPERTISE
We can guide you to ideal outcomes
FLEXIBILITY
Grow and scale without the added cost
INNOVATION
Keep your clients on the leading edge
SERVICE
You can rely on us as your partner in all things IT
Get more information
Do you encounter these issues?
PAIN POINT
OUR SOLUTION
Need to place field technicians in remote locations quickly
We have field technicians in all 50 states, and can fly people to a location when needed
Fulfill SLAs where time is critical due to equipment breakdowns
We accommodate emergency requests with a reasonable surcharge
Financial limitations prevent your client from working efficiently
We can work within your client’s budget to achieve project satisfaction
A client has too many redundant steps in their procedures, costing time and money
Identify gaps between parties (focus on desired outcome) and increase communication and collaboration
Difficulty communicating information effectively with client to reduce errors
Identify gaps between parties (focus on desired outcome) and increase communication and collaboration
Get more information
Schedule a discovery call and learn how to elevate
your business.
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CONTACT INFORMATION